What we do
One Partner. Every Step of the Supply Chain.
From finding the right factory to delivering to your warehouse — a complete, modular sourcing toolkit. Engage a single service or hand us the entire process.
What we do
One Partner. Every Step of the Supply Chain.
From finding the right factory to delivering to your warehouse — ARPUS provides a complete, modular sourcing toolkit. Engage a single service or hand us the entire process. Everything is transparent, on-record, and founder-accountable.
Service tiers
Three tiers. One seamless process.
Tier 1
Discovery Services
Start here · Per request
Validate a product, research suppliers, or benchmark pricing before committing to any order.
$39 – $79 per service
Tier 2
Core Services
Most popular
Full sourcing, quality, and logistics cycle — handled end-to-end with full visibility.
5% – 12% of order value
Tier 3
Premium Services
For scaling brands
Private label, OEM, and dedicated sourcing capacity for brands building a long-term supply chain.
From $299 / custom
Discovery Services — Know Before You Commit
$49
per product
Supplier Discovery
We identify and shortlist verified manufacturers who produce exactly what you need — screened against your specifications, MOQ requirements, and quality standard.
What's included
- Shortlist of 3–5 verified, active factories
- Factory profile: size, certifications, specialisation, export experience
- MOQ, lead time, and sample availability
- Direct factory contact for qualified suppliers
Ideal for: Brands entering a new product category or market
$39
per product
Price Benchmarking
We gather comparative factory quotes from multiple manufacturers so you know the real market price — not a padded intermediary figure.
What's included
- Multi-factory quote comparison (3+ suppliers)
- Unit price by quantity tier (MOQ, 500, 1,000, 5,000+)
- Breakdown of included and excluded costs (packaging, labelling, etc.)
- Landed cost estimate including freight and duties
Ideal for: Brands currently using a single supplier or unsure if they're overpaying
$59
+ sample cost
Sample Sourcing
We procure physical samples from shortlisted factories and ship them directly to you for hands-on review and approval before any bulk commitment is made.
What's included
- Factory selection and sample brief submission
- Sample procurement and quality pre-check
- International shipping to your address
- Photo documentation before dispatch
Ideal for: Any brand requiring physical validation before bulk order
$79
per factory
Supplier Verification
An on-the-ground check of a specific factory — confirming it exists, operates at the claimed scale, holds the stated certifications, and is not a reselling middleman.
What's included
- Physical factory visit or verified third-party audit
- Confirmation of production capacity and active operations
- Certificate and licence verification
- Photo and written verification report
Ideal for: Brands who've found a supplier independently and want confidence before committing
Core Services — The Complete Sourcing & Fulfilment Cycle
8–12%
of order value
Full Sourcing Management
Our most comprehensive single service. We manage the entire sourcing process: supplier identification, price negotiation, sample approval, production oversight, quality inspection, freight coordination, customs clearance, and final delivery.
What's included
- Everything in Supplier Discovery + Price Benchmarking
- Mandarin-language factory negotiation
- Production milestone tracking
- Pre-shipment quality inspection with photo report
- Freight booking and customs coordination
- Delivery to your nominated warehouse or fulfilment centre
Ideal for: Brands who want one accountable partner from brief to delivery
$99
per supplier
Price Negotiation
Our China-based team negotiates directly with factories in Mandarin — securing better pricing, favourable payment terms, and improved conditions that English-language communication rarely achieves.
What's included
- Direct Mandarin negotiation with factory management
- Multiple pricing scenarios (MOQ vs. volume tiers)
- Negotiation on payment terms, lead times, and packaging
- Written summary of agreed terms
Ideal for: Brands with an identified supplier who want better commercial terms
5%
of order value
Order Management
Full production tracking and coordination from confirmed purchase order through to final delivery — with regular status updates and proactive issue management.
What's included
- Purchase order submission and factory confirmation
- Weekly production status updates
- Exception management (delays, specification deviations, shortfalls)
- Coordination with freight and customs team
- Final delivery confirmation and documentation
Ideal for: Brands placing orders who need active coordination without managing it themselves
$129
per inspection
Quality Inspection
On-site, pre-shipment quality control carried out by our China-based team — measured against your approved sample and written specifications. Every inspection is documented with a full photo report.
What's included
- On-site factory inspection at pre-shipment stage
- Inspection against client-approved sample and spec sheet
- Quantity verification and carton count
- Workmanship, packaging, and labelling check
- Written inspection report with photographic evidence
Note: Quality claims must be raised in writing within 7 days of delivery with supporting evidence.
Ideal for: Any order where product consistency is business-critical
At cost
+ coordination fee
Customs & Logistics
Freight and customs clearance managed end-to-end — from factory gate to destination port or warehouse. All third-party costs are passed through at actual cost with no hidden markups.
What's included
- Freight mode selection (sea FCL/LCL or air)
- Full documentation: commercial invoice, packing list, Bill of Lading, Certificate of Origin
- HS code classification and duty pre-calculation
- Customs broker coordination at origin and destination
- Last-mile delivery to warehouse or FBA centre
Ideal for: Any order requiring managed international freight and clearance
Premium Services — Built for Scaling Brands
Custom
from $299
Private Label & OEM
Full product development from concept to finished goods — including custom specifications, branding, packaging design, and factory-led manufacturing under your brand.
What's included
- Product specification development
- Factory matching for OEM/ODM capability
- Branding and packaging artwork coordination
- Sample development and revision cycles
- Production and quality management
- Delivered under your brand, ready for market
Ideal for: Brands building proprietary products or entering new markets with differentiated goods
From $499
per month
Dedicated Sourcing Partner
A monthly retainer for brands that require ongoing sourcing capacity, priority service, and a committed partner embedded in their supply chain.
What's included
- Priority access to our sourcing team
- Ongoing supplier relationship management
- Monthly sourcing activity report
- Discounted rates on Discovery and Core services
- Dedicated WhatsApp/email line for order queries
Ideal for: E-commerce brands with regular restock cycles or multiple active products
Custom
quote
Multi-Product Campaign
For brands sourcing a full product range or seasonal catalogue — we manage the entire programme across multiple factories, product categories, and shipment cycles.
What's included
- Multi-product brief management
- Cross-supplier coordination
- Consolidated shipping and customs management
- Full catalogue quality inspection programme
- Campaign summary reporting
Ideal for: Brands launching full ranges, seasonal collections, or wholesale catalogue expansion
Pricing transparency
One agreed fee. No hidden markups. Ever.
The ARPUS service fee is a transparent, agreed figure — confirmed in writing before any work begins. All third-party costs (factory price, freight, duties, port handling) are passed through at actual cost. You receive the same factory quote we receive.
Service Fee
Fixed or percentage-based, agreed in writing before engagement. No surprises.
Third-Party Costs
Factory price, freight, duties, and delivery passed through at actual cost only.
Payment Terms
50% advance on order confirmation. 50% on delivery or prior to final dispatch.
Find the right fit
Which service is right for your situation?
| Your Situation | Recommended Service | Price | Tier |
|---|---|---|---|
| I'm researching a new product and don't know where to start | Supplier Discovery | $49 | T1 |
| I want to know if I'm getting the best factory price | Price Benchmarking | $39 | T1 |
| I need to see and touch the product before I commit | Sample Sourcing | $59 + sample | T1 |
| I found a supplier on Alibaba and want to verify them first | Supplier Verification | $79 | T1 |
| I want one partner to handle everything brief to delivery | Full Sourcing Management | 8–12% | T2 |
| I have a supplier but want better pricing or terms | Price Negotiation | $99 | T2 |
| My order is placed and I need it tracked and managed | Order Management | 5% | T2 |
| I need quality inspected before it ships | Quality Inspection | $129 | T2 |
| I want to build my own branded product | Private Label & OEM | From $299 | T3 |
| I need ongoing sourcing capacity month to month | Dedicated Sourcing Partner | From $499/mo | T3 |
Our standard
Across every service, without exception.
Verified Suppliers Only
Every factory we engage with has been confirmed as a genuine manufacturer, not a trading company or middleman.
Transparent Pricing
You receive the actual factory quote. Our fee is disclosed separately, in advance.
Written Documentation
Every order, quotation, and agreement is confirmed in writing. Nothing agreed verbally.
Founder Accountability
Every engagement is overseen directly by ARPUS leadership — not a junior account manager.
Non-Circumvention Protection
Supplier relationships introduced by ARPUS are protected under our Service Agreement for 24 months.
Next step
Not sure which service you need?
Book a free 20-minute consultation. Tell us what you're building and we'll tell you exactly which services apply — with honest pricing and no obligation.